Shibuya Laundry Reviews
(Rated by 1716 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
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Overall Rating
4.8
Base on 4 Reviews
Ratings by Feature
Ratings by Feature
- Customer Service5.0
- Shipping & Delivery4.5
- Price & Quality4.0
Recent Customer Reviews (4)
Freddie Baxter
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Jens Kluge
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Scott Pierce
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Lucas Kuster
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Payment Methods
Accepted Payment Options:
Prices for items on Shibuyalaundry.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Payment Process
- Payments can be made online during the checkout process.
- For Shibuya Laundry credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Shibuya Laundry Pros & Cons
Pros
1
High-Quality Products: Shibuya Laundry offers high-quality, low-cost anime apparel and accessories, including T-Shirts, Sweatshirts, and Acrylic Figures.
2
Exclusive Designs: They provide exclusive designs on Japanese clothing and accessories, which are not available in brick-and-mortar stores.
3
Customer Satisfaction: The company focuses on customer satisfaction, offering personalized customer service and a 30-day refund policy.
4
Quick Shipping: Customers have reported quick shipping, with some orders arriving before the announced due date despite the COVID situation.
5
Variety of Payment Methods: Shibuya Laundry uses secure online payment methods, ensuring a safe transaction process.
6
Promo Codes and Discounts: They offer various promo codes and discounts, which can be found on coupon platforms like Dealspotr, CouponSeeker, and Couponedia.
CONS
1
Size Variations: Some customers have reported size variations, with some sweaters being smaller than expected despite the size chart.
2
Occasional Quality Issues: There have been minor quality issues, such as threads sticking out or bent hair on plushies, but these are generally minor and easily fixable.
3
Limited Product-Based FAQs: The FAQ app they use has limitations in providing specific product-based FAQs, which can be a drawback for sellers with multiple products.
Shibuya Laundry Features and Benefits
Features
Exclusive designs
Unique and innovative products not available in brick-and-mortar stores
High-quality products
Customers praise the softness and quality of items like Uchiha Itachi Acrylic Figure and Ultra-Soft Chopper Plushie
Variety of colors
Available in a wide range of colors ensuring choices for customers
Quick shipping
Items often arrive before the announced due date even during COVID
Affordable shipping rates
USA Domestic: $5 USD, Canada: $8 USD, Worldwide: $10 USD (free for other items)
Discounts and promo codes
Offers 10% off sitewide, up to 65% off on all items, 35% off shirts, and 60% off certain items
Excellent customer service
Fast, friendly, and efficient customer-centric support
30-day refund policy
Most items eligible; refund for faulty or damaged products with photographic proof
On-demand production
Ensures premium quality and reduces environmental waste
Global operation and shipping
Online store operating worldwide with tracking and email confirmations
Secure and varied payment methods
Ensures safe transaction process
Reliable shipping times
Usually 2-7 business days, with tracking provided once fulfilled